Grosvenor Casino & Mecca Bingo Roll Out Cloud-Based Ordering & Payment wi-Q System

Ordering food and drink in your local Mecca Bingo hall or Grosvenor Casino will never be the same again, thanks to the invention of the new cloud-based mobile ordering and payment platform – wi-Q. The Rank Group, owner of both gambling establishments has started to roll out the payment platform, which is already available in 89 venues…

…but what is it? The new system will allow customers to access an online menu on their device. Hungry? Place your order via the device and pay via the Barclaycard processing system! The new invention is set to be hugely popular and aims to be a feature of all Grosvenor Casino and Mecca halls in the not too distant future.

Co-founder and managing director of wi-Q, Graham Cornhill, said on the new launch:

The move away from app-based solutions to intuitive cloud technology is where the wider hospitality industry is heading, and The Rank Group are working with us in a wider capacity to lead the market. wi-Q represents the next generation of mobile ordering and payment technology, and we look forward to working with Grosvenor Casinos and Mecca Bingo on their long-term digital engagement strategy.”

Head of food and beverage at Rank Group, Eddie Hall, added:

“We see the introduction of this technology as a huge step forward in driving our passion for a great customer experience in club. Our customers tells us they love the speed, convenience and ease of use of the platform. We look forward to continuing to innovate this technology to enhance our customer experience for the future.”

Feel Good Dining:

Mecca customers can access a wide choice of foods at extremely low prices. Feel good dining adds to the overall gaming experience – you can choose to share a full house platter with your bingo friends, or you can enjoy a meal for 2 and choose from 2 meals for £9.50p range. Classic favourites are always available, including cod and chips, chicken stack and Mecca sundae. And now, you won’t need to move from your table to order food!

Other Advantages:

Another perk of playing at Mecca land-based halls is the ability to cash out your online bingo winnings in your local club. There are more than 80 clubs dotted around the length and breadth of Britain and each one offers the ‘pay in and cash out in club’ option. Have you been playing online and have funds in your account? If so, you can collect your winnings (or remaining funds) from your online bingo account in your local club – and you can make a deposit there too.

If you’re cashing out, you can make one withdrawal a day between £10 and £100 from any Mecca Bingo club. To do this, you will need to call the freephone number: 0800 083 1988 between 8am and 12pm, and they will make an arrangement for you to pick up your winnings at your stated club between 10.30am and 9pm. Why wait up to 3 working days for your withdrawal when you can collect it instantly from your club?

When it comes to making deposits, the team at your local bingo hall will add your money into your online bingo account instantly – this can be deposited via cash or any other payment source.

Terms and conditions apply.

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