Bumble Bingo Test

This video will introduce you to the details of our tester’s journey through Bumble Bingo, a Dragonfish-powered online bingo room. While visiting this Gibraltar and UK-licensed betting facility, the tester experienced a couple of issues with both deposit and cashout, but they were resolved with the help of the support department. Finally, a withdrawal was requested and received within 48 hours via PayPal.

In addition to 75-ball and 90-ball bingo games, this operator offers a wide spectrum of casino games. Pragmatic Play, iSoftBet, Big Time Gaming, and Quickspin are just some of the strategic partners this brand is aligned with.

Also, the operator offers a solid assortment of promotional packages and opportunities to win valuable prizes such as extra spins, bonus codes, and similar. There’s a multi-level loyalty scheme with a variety of perks.

What follows is a complete insight into our tester’s experience with Bumble Bingo, so stay tuned!

• Tester of the day: TiredMumof4Dogs
• Registration date: already registered member
• Deposit date, amount, and payment method: November 17, 2021; £150 via PayPal
• Withdrawal requested: November 17, 2021, £75.37p via PayPal
• Withdrawal received: November 19, 2021, £75.37p via PayPal

Registration

Already a member, the tester didn’t have to go through the registration procedure. She logged into her account on November 17, 2021.

Despite being an existing member of this bingo platform, the tester was eligible for the introductory bonus as a first-time depositor. However, she declined it to avoid wagering requirements.

Depositing

On the same day, November 17, 2021, the tester headed to the cashier to deposit £150 via PayPal.
Logging into the e-wallet via Google Chrome, she wasn’t prompted to review her deposit but was instantly returned to the cashier. She made another attempt via the same payment method.

She logged in, and verified her mobile phone number to satisfy PSD2 Strong Customer Authentication regulation practices, but failed to fund the account this time as well. After a quick refresh, the cashier reflected the deposit of £150 PLUS the bonuses she had opted out of.

To cancel a bonus, a player needs to tick a box, and review that one has chosen to exclude himself or herself from any bonuses by clicking another box that appears via a pop-up message. This process takes around 20-30 seconds.
When it comes to available methods to replenish the account, players have Mastercard, Pay by Phone, PayPal, Paysafecard, Visa, Visa Debit, and Apple Pay as available options. The minimum amount to deposit is £5.

Customer Support

Despite having declined the introductory offer, the tester’s balance was credited not only the amount she deposited but a £20 bingo bonus and 20 spins. To resolve the issue, she headed to the support corner.

The first step before she was put into the queue to speak to a help team member was to supply a couple of information. She submitted her email address, details of why she was requesting support, and the name of the bingo site she was playing at.
Once her request was answered, she was asked to confirm her details. The help team member failed to reply. She waited around 5 minutes before closing the chat and re-loading live support.

The second agent did respond and eventually removed the welcome bonus. She received no explanation as to why it was added in the first place though. All-in-all, it took approximately 15 minutes to get the bonuses removed.

Gameplay

Triple chance bingo games, patterned bingo, 5-line bingo, coveralls, and bingo games are offered at Bumble Bingo. Each of them is accommodated in its very own special category for easy access. The number of players in the rooms, the game type, start time, ticket prices, pre-buys, jackpots, and expected prize money are all visible via the lobby.

Bingo rooms were fun, and the chat host was always trying to get players involved with chat games and quizzes, but as player numbers were down, prizes weren’t high. Even after winning, and sharing with 3 other people, the tester never won more than £5 playing in the bingo rooms.

She experienced a couple of issues when attempting to launch some Eyecon games in the bingo rooms. The mini-game screen either went blank or displayed a ‘game launch problem’ message. The last game she played was My Bingo Hall slot, where the ending balance was £75.38p.

Withdrawal

Having completed the gaming session, the tester wanted to cash out the entire balance on the same day, November 17, 2021. However, when accessing the cashier, she discovered a discrepancy regarding the available amount. The permitted sum to withdraw was a penny less, displaying £75.37p.

She got in touch with the support center once again. The agent congratulated her on her winnings and advised her to send a screenshot displaying the right amount to the help team via email.

A day after sending the images to Bumble Bingo support, she received an apology and was credited with the penny. The next day, November 19, 2021, she received an e-mail that the transaction was complete, and £75.37p was credited to the tester’s PayPal account.

As for the available withdrawal methods, they include Mastercard, PayPal, Visa, Visa Debit, Interac, and Wire Transfer. Total processing time for cashout requests depends on the selected method, but it ranges from 4 to 10 business days. The minimum amount to withdraw is also £5.

Conclusion

Was it a smooth ride for the tester through Bumble Bingo? Not quite. Significantly spoiled by multiple issues with transactions, the experience wasn’t what one could describe as fine and enjoyable, but eventually, the tester managed to cash out.
We hope this report provided some useful information on one more Dragonfish-powered bingo platform. Stay tuned for more insightful video reports and gamble responsibly!