Wink Bingo Test

In this video, we bring you our tester’s genuine experience with Wink Bingo. Our tester of the day re-registered, deposited using Visa Debit, played a couple of games, and requested a withdrawal via the same method. Despite not going through the KYC procedure, and having to create a new account, she encountered no problems with cashout processing.
Licensed by Gibraltar and Great Britain Gaming Commission, Wink Bingo belongs to 888 Group, one of the leading brands in the entertainment sector. Aside from a variety of Bingo games, the operator displays a solid selection of slot games from the most renowned providers such as NetEnt, Pragmatic Play, Red Tiger Gaming, and many more.

Before we take a closer look at each of the chapters, allow us to share a couple of crucial moments of our tester’s journey with you:

• Tester of the day: UWinkIBlink
• Registration: September 14, 2021
• Deposit date, amount, and payment method: September 14, 2021, £150 via Visa Debit
• Withdrawal request date: September 14, 2021, £200.69p via Visa Debit
• Withdrawal received date: September 17, 2021, £200.69p via Visa Debit

Registration

Our tester initially created the account 11 years ago, but in the meantime mainly visited other bingo rooms. Wanting to see how the operator performs after more than a decade, she attempted to access her profile on September 14, 2021. She entered the same e-mail she used then and last known password, but received a message that she’s already registered.
As there was no success with the reset link, she reached out to customer support. The telephone agent informed her that the account was deactivated, which was the reason she couldn’t reset the password. Two options were suggested to her: the first was to re-register with a different email address or send an email to the responsible gambling department at Wink Bingo to reactivate the account.
Her choice was to re-register despite being aware of the possibility that the account could be classified as duplicate. That could lead to further problems such as confiscated winnings, but she decided to take a risk.
Just to make sure problems are eliminated, she sent an email to the address a telephone agent supplied her. As the agent stressed out, a reply usually arrives within three days, but she didn’t receive any response even days later.

Depositing

The tester’s initial choice was PayPal, but after attempting to deposit via this method she received a notification that this payment option works on modern browsers only. To clarify, Internet Explorer in Windows 10 is not classified as modern. Microsoft Edge is the alternative.
After a couple of unsuccessful attempts, she switched to another option, Visa Debit. On September 14, 2021, the tester funded the account with £150. She turned down the introductory bonus by ticking the box, to avoid having to meet wagering requirements.

Gameplay

As the operator features bingo releases and slot titles, she gave it a try to both categories. The tester checked out Mystery Jackpots Room and Wolf Riches. After beating 30:1 odds to win the mystery jackpot full house prize of £88, the tester proceeded to the next stage- withdrawal.

Withdrawal

On September 14, 2021, she requested £200.69p via Visa Debit, the same method she used to deposit. She didn’t complete any KYC procedure wanting to test if that that will have any impact on the cashout. Just to remind, she had to re-register, so there was a possibility that winnings could be confiscated if the management deems her account is a duplicate.
On September 17, 2021, she received an email saying the request had been processed and her funds would be received within 4 to 7 business days. Our tester didn’t have to wait that long, as the funds were in her account as soon as the email was sent, marking the successful end of her investigation.

Conclusion

Despite the positive outcome of her withdrawal request, the tester discovered a couple of flaws she wanted to draw attention to. She did decline the introductory offer, but when observing a chat section and questions from other players, she found out that these particular bonus funds cannot be used in any of the bingo rooms. According to the chat moderator, it was due to some changes and maintenance issues.
A couple of days later, she returned to see if those were fixed. As it turned out, the selection of rooms in which bingo bonuses can be spent was notably declined. New and existing players are now limited to using the bonus in a once-a-day room, the Daily Jackpot Game.
We hope this video brought you some valuable insights into Wink Bingo’s overall service. Share your impressions with us in the comments below and stay tuned for more online casino test reports! Always read Terms and Conditions, gamble responsibly!