Bingo Village

Are u kidding me ?

Bingo village reached out to me to delete my review. I would have been glad to do so had they worked with me to resolve the situation.

I sent them this email:
“No one reads those every time you log in, and you know that.

Is there a message where we are advised of a change? We were depositing often to play slots or get into roxy.

That is why i have put that review. I want to warn others that it is too easy for you to change the rules and not advise people with high balances, and that way they lose their money and you keep it.

Same when you changed the platform. I adapted and urged others to do the same, as you said you would work it us and i believed you.

Legally, when there is a change to the terms and conditions, after the person creates the account and presumably read those terms, as i did, you must advise.

How reasonable would it be that players would have to read the terms every time they log in? You know that does not happen. You can make any changes and no one sees or knows it. Highly unfair.

Nothing I said was not the truth in the review. You are closed to resolution and on top of that you have the balls to tell me you are not at fault.

Show me a good faith email where I was advised that if I do not deposit, I will lose my whole balance.

I am just starting my reviews. I believe people should know that if there is an issue, you will not budge, regardless of what is the right thing to do.

You dont negotiate, you dictate, and I have played on many sites and have never experienced that.

My next step is copy/paste conversations showing we were not advised. People should know if they are operated or suffer a budget cut or lose their job for a few months, they will lose everything they worked for. That is WRONG. There is no point in gambling your money where you have to read the terms and conditions every time you log in.

I owned a store and when I made a change, I had a sheet where all staff members had to sign their name, acknowledging they are aware of the change, and that is what should have been done here.

I am sorry you dont like the reviews, but do you really think people will want to play on gour site if they have to spend an hour a day reading terms and conditions?

Also, I saw other people questioned the fees on withdrawals. They are right. And then, are u telling me you can decide the amount we are eligible to withdraw per week and per month and chamge it to incrwase fees obviously, which were already high, by refucing what we are eligible to withdraw.

There are things I have not said yet, like the fees, changing what we can withdraw and your super low maximum, as well as the fact you do withdrawals onc we a week only and that on top of that, if they need something extra, you have to wait another week. Too much hassle for breaking even.

Another thing, you entice people to deposit, with nice bonuses, but there is no point in depositing for the bonus, since u lose it as soon as you withdraw anything. A lot of people dont realize that, and so I want to give them a heads up on that as well.

I also intend to contact the gaming commissions for canada and the USA. They are there to protect the pulic, nI t the website. I am quite confident they will find tour practices unfair

I wish we could have resolved this another way, but you cannot do anything to fix the wrongs toward me, so my only recourse is to at least warn others of what is to come for them. If I save 10 people from depositing , it is worth the 6,700 i lost!”

Here is they reply. As you will see, they dont address each issue in the email, they just deny everything and di not take respondibility for anything.

“We have done nothing wrong. It is the members responsibility to read the terms and conditions page. We do inform our Staff of the changes but we cannot email each and every member this is why we do have a terms and conditions page so members are able to read the terms.”

So unless you have a few hrs a day to rwad terms and conditions in case there are changes, AVOID THIS SITE and pls spread the word, so players know ehat they are getting into

Date of experience: June 09, 2024